Please scroll down to see all COVID-related protocols for my office.
My hours - (for in-person or Telehealth) - are as follows:
Tuesdays: 10:00 - 6:00
every 2nd Wednesday: 9:00 to 2:00
Thursdays: 10:00 to 6:00
every 2nd Saturday: 9:00 - 2:00
*All visits are by appointment only.
I have enabled online booking through my scheduling system. to make it easier for you to schedule, reschedule, or cancel appointments without needing to reach me first. You can use the large 'Book An Appointment' button below if you're all set to do that.
** When you book a TeleHealth visit, you will find a new Consent page that comes up each time you log in for your visit; this is to ensure that you are fully aware of the limitations of doing online visits, including, but not limited to, my inability to do any kind of exam. This may mean certain limitations on my ability to make treatment recommendations for certain health conditions. Any questions on this, please don't hesitate to contact me.
*please scroll to the bottom for my cancellation policy*
My hours - (for in-person or Telehealth) - are as follows:
Tuesdays: 10:00 - 6:00
every 2nd Wednesday: 9:00 to 2:00
Thursdays: 10:00 to 6:00
every 2nd Saturday: 9:00 - 2:00
*All visits are by appointment only.
I have enabled online booking through my scheduling system. to make it easier for you to schedule, reschedule, or cancel appointments without needing to reach me first. You can use the large 'Book An Appointment' button below if you're all set to do that.
** When you book a TeleHealth visit, you will find a new Consent page that comes up each time you log in for your visit; this is to ensure that you are fully aware of the limitations of doing online visits, including, but not limited to, my inability to do any kind of exam. This may mean certain limitations on my ability to make treatment recommendations for certain health conditions. Any questions on this, please don't hesitate to contact me.
*please scroll to the bottom for my cancellation policy*
PROTOCOLS & PROCEDURES AT THE OFFICE
1. If you are feeling unwell with flu-like symptoms, and/or you have a fever, on the morning of your appointment, please stay home and contact me to cancel or reschedule, at no penalty.
2. If you arrive for your appointment and are feeling unwell with flu-like symptoms, I will ask you to go straight to the Cook St. Health Centre for COVID-19 testing, and then return straight home. I have included the address and phone number for the testing station below.
3. If I am feeling unwell with flu-like symptoms, I will notify all patients in a two-week block, immediately, to reschedule appointments.
4. All visits in person will be booked at least 15 minutes apart to allow for the office to be cleaned and sanitized. Cleaning will be of all common-touch areas. I ask that everyone arrives right on time for appointments (not early or late), to help this work smoothly.
5. Masks are required - for myself and for patients - upon entering, and while any exams are performed or close contact is necessary. Please bring a mask, if you can - if not, I do have medical-grade masks available. I have hand sanitizer just inside the door, and gloves for your use if you choose (gloves not mandatory).
6. Once seated, we will be more than 6 feet apart, and if that distance is maintained, we may be able to relax the mask requirement, depending on health issues.
7. Only 1 patient can be in my office at a time, with the exception of children accompanied by one parent.
8. Payment is currently being done through E-transfer only, to eliminate the need to use a pin-pad. I will return to credit and debit transactions once COVID restrictions have been relaxed.
2. If you arrive for your appointment and are feeling unwell with flu-like symptoms, I will ask you to go straight to the Cook St. Health Centre for COVID-19 testing, and then return straight home. I have included the address and phone number for the testing station below.
3. If I am feeling unwell with flu-like symptoms, I will notify all patients in a two-week block, immediately, to reschedule appointments.
4. All visits in person will be booked at least 15 minutes apart to allow for the office to be cleaned and sanitized. Cleaning will be of all common-touch areas. I ask that everyone arrives right on time for appointments (not early or late), to help this work smoothly.
5. Masks are required - for myself and for patients - upon entering, and while any exams are performed or close contact is necessary. Please bring a mask, if you can - if not, I do have medical-grade masks available. I have hand sanitizer just inside the door, and gloves for your use if you choose (gloves not mandatory).
6. Once seated, we will be more than 6 feet apart, and if that distance is maintained, we may be able to relax the mask requirement, depending on health issues.
7. Only 1 patient can be in my office at a time, with the exception of children accompanied by one parent.
8. Payment is currently being done through E-transfer only, to eliminate the need to use a pin-pad. I will return to credit and debit transactions once COVID restrictions have been relaxed.
Victoria COVID-19 Assessment Centre
1947 Cook St., Victoria BC V8T 3P7
1-844-901-8442
**Appointment required - please call ahead
1947 Cook St., Victoria BC V8T 3P7
1-844-901-8442
**Appointment required - please call ahead
Thank you for your patience and cooperation as we all navigate our new situation. I will do my best to make this as seamless and as normal as possible, while we all stay safe.
CANCELLATION POLICY
Please make note that a full 48-hours' notice is required for cancelling or changing an appointment.
With the exception of emergency situations, the full price of the visit will be charged with less than 48 hours notification.
Notice can be provided by
phone (250-590-7015) or by email (jane@drjane.ca).